I’m such a sucker for customizable meals. Let me build my own anything and I’ll probably end up your most loyal customer. So for me, The Burger Bistro was a no-brainer. Pretty much all they do is customizable burgers—with two million possible outcomes, according to their slogan—so obviously, obviously, I had to try it out.
First, though, allergen information. To my pleasant surprise, The Burger Bistro is one of the most allergen-aware restaurants I’ve dealt with—which isn’t really saying all that much, but which is nice nonetheless. There are no nuts or nut products of any kind in their kitchen, and as for buns, the spiel is as follows:
I cannot attest that the bakery we get fresh rolls from is nut free. But I offer a potato roll, sliders, gluten free roll and a lettuce wrap that I can guarantee are nut free. All breads are kept separate. If you decide to dine with us I will personally make sure we open a brand new package of bread and not cross contaminate anything. I understand your concerns and that’s the exact reason why we do not have nuts in our locations.
Pretty, pretty, pretty good. (Seriously.) I’ll gladly limit myself to—ugh—potato buns if it means continued existence on my part. That’s a fair trade-off, I think. (I should probably mention, though, that The Burger Bistro does offer ice-cream sandwiches, which aren’t, as far as I know, guaranteed to be totally free from cross-contamination. No big deal, though; the rest of the food really does seem safe, and I’m 100% comfortable with all of it, with the exception of the rolls mentioned above.)
The first time I went, I had no idea what to order. It was the Fourth of July, and all I knew was that I wanted a burger. But what kind of burger? At The Burger Bistro, there are so, so, so many options: 8 patties, 10 cheeses, 13 toppings, 6 sauces, and 7 buns (or bun substitutes). They’ll nickel and dime you for just about everything, but still—you’ll have a lot of freedom, and it’s hard not to take advantage.
We started with the deep-fried corn on the cob, which was sort of like a sweeter version of corn tempura…minus the tempura batter. I liked it, as did Sam—but $9 for a few halved corn cobs? I wasn’t quite disappointed with the dish, but I don’t think I’d order it again. But the appetizer stage passed quickly, and within a few minutes, it was burger time.
I ended up with a pretty standard burger: potato roll, beef patty, mozzarella cheese, lettuce, tomatoes, onions, and a fried egg. Boring? Maybe. But if The Burger Bistro were really all it claimed to be, such a simple burger would’ve been the restaurant’s chance to shine. That was my logic, at least—but the burger just wasn’t very good. I won’t hate on the bun, because I know it isn’t The Burger Bistro’s fault that potato rolls are inherently terrible at supporting much of anything (nor is it their fault, really, that their probably-way-better brioche rolls aren’t nut-free), but I will hate on their beef, because what the fuck?
Listen. If I’m going to a restaurant that specializes in burgers, I’m going to expect the beef—the main character!—to be good, especially at around $15 per burger. I don’t care that the offered Kobe beef, tuna steak, bison (get real), or lamb might be worlds better; it’s a burger joint, and the standard beef patties should be reliably good, at the very least. But they aren’t. They’re the right size (nice and big, without being too thick) but they’re undeniably boring. More mushy than tender, they don’t have much of a sear on the outside—and the medium-rare isn’t much of a medium-rare; it’s more of a medium, if you ask me. Lame.
The rest of the ingredients were all right, I guess. The egg was fine, but its yolk wasn’t runny enough. There were plenty of onions, whose presence I always appreciate—and the lettuce, though fast food–quality, was inoffensive. The tomato was your average not-particularly-flavorful tomato, the mozzarella was fine, and the potato bun was a potato bun. Call me underwhelmed.
Sam’s burger was similar, as were his impressions—but our mediocre experience didn’t keep us from going back. It may have taken us four whole months, but we did return to The Burger Bistro, determined to find some way to squeeze some fun out of their burgers.
Now, I’m still a (big) believer in sticking with the classics, especially at restaurants that have generally failed to impress me—but in the interest of fun-squeezing, I decided to switch it up a bit, namely by adding some grilled pineapple to my burger, which is pictured immediately above. (Otherwise, I did keep it simple: potato bun, medium-rare beef patty, and onions. I didn’t want to cheese-up my pineapple, nor did pineapple and tomato sound all that complementary. And their sauce selection leaves much to be desired…so I went sauceless.)
Still, the burger was good. Not good-good—it had the same problems as the last, and I think the patty was even a bit blander—but good enough to enjoy, at least. The pineapple was great (though I could’ve used more), and should I ever find myself back at The Burger Bistro, I’d definitely order it again. Even for $1.50—which is what each and every topping, cheese, and sauce costs to add on. (Ridiculous.)
That night, I also tried the frizzled onions, which were surprisingly good—until they’d cooled down, that is. While hot, they weren’t the slightest bit soggy, nor did they taste mostly of bland grease (as do most frizzled onions and onion rings, in my experience). Instead, they were crispy, soggy, and satisfying—and the portion was huge, too, given that it’d only cost $5. Final verdict: reasonably pleased, would re-order.
So…I don’t have any grand plans to return to The Burger Bistro (not soon, at least)—but I appreciate its existence nonetheless. Allergy-aware restaurants are always, always, always an asset, so I’m (at the very least) glad to have found this one. Is the food to-die-for? No, it isn’t. And is it reasonably priced? Well…not particularly. But if you manage to find the right stuff to order—and good luck, among the literal millions of options—the food’s enjoyable enough.
Find The Burger Bistro in Park Slope, at 177 5th Avenue, between Berkeley and Lincoln, and in Bay Ridge, at 7217 3rd Avenue, between 72nd and 73rd. (Everything I’ve written in this post has been based exclusively on my experiences at the Park Slope location. I’ve never been to their Bay Ridge restaurant.)